Ongoing Website Care
Website Management Services
Website management is the ongoing care of a site we host: edge hosting, SSL, daily backups, uptime and form monitoring, content and image updates on request, plus schema, sitemap, and analytics upkeep. It is $100 per month alongside the Website Design plan, and it is already bundled into the Website + Growth plan. Redesigns, ad management, and content production are scoped separately.
Who this service is for
- Businesses whose site we built and now host
- Owners who want one person to call when something breaks
- Practices with no in-house developer or marketing hire
- Teams leaving a WordPress plugin stack behind
- Multi-location businesses keeping hours and services accurate
What management actually prevents
Nobody notices an outage until a customer does
Uptime, SSL expiry, and form delivery are monitored continuously and alert our team directly, day or night.
Small edits sit in someone’s inbox for weeks
Text, image, and link changes go through the client helpdesk as a tracked ticket and are typically handled the same business day.
Search signals decay quietly
Schema, sitemaps, redirects, and metadata are kept correct as pages change, so coverage does not erode after launch.
Plugin stacks break themselves
Your site runs on a React build served from the edge. There is no plugin stack to conflict and no admin login to brute force.
What website management includes
- Edge hosting with global CDN delivery
- SSL certificate, renewed automatically
- Daily backups with point-in-time restore
- 24/7 uptime and error monitoring
- Content and image updates on request
- New page builds within your plan page count
- Contact and lead form delivery monitoring
- Core Web Vitals and page speed tuning
- Schema, sitemap, and redirect upkeep
- Google Analytics and Search Console maintenance
- Security hardening and bot filtering
- Client helpdesk access with ticket history
What is not included
- Full redesigns and new site builds — quoted separately as a website project
- SEO, AEO, and GEO retainers — part of the Website + Growth plan
- Blog and content production — part of the Website + Growth plan
- Paid advertising management — billed at 20% of ad spend
- Page counts beyond your plan — scoped and quoted before work starts
How management works
- Step 1
Onboarding audit
We document pages, forms, integrations, and analytics so nothing is lost when we take over hosting.
- Step 2
Migration and hardening
The site moves to edge hosting with SSL, backups, and monitoring configured before DNS switches over.
- Step 3
Request and resolve
Send updates through the helpdesk. Each request becomes a tracked ticket with a written response and a live link when it ships. Routine edits are typically same business day; larger work is scheduled and confirmed first.
- Step 4
Monthly health check
Uptime, speed, broken links, and search coverage are reviewed monthly and corrected without being asked.
Industries we maintain sites for
What we can show you
We host and maintain the sites of the named clients on our roster, including medical, wellness, and aesthetics practices. Every client we list is named rather than counted, and the growth figures we publish come from the client's own Google Analytics property with the measurement period stated.
Results vary by market, competition, starting baseline, budget, services selected, and implementation. Past performance does not guarantee future results.
Pricing
Website Design
$500 one-time + $100/month
The website build plus the management described on this page.
Growth
$300 setup + $300/month (6-mo) or $350/month
Management bundled with SEO, AEO, GEO, and blogging.
Individual service pricing. Plan pricing is listed separately and the two offers are not combined.
Website management questions
How much does website management cost?
Website management is $100 per month and is included with the Website Design plan ($500 one-time + $100/month). On the Website + Growth plan ($300 setup + $300/month (6-mo) or $350/month) it is already bundled alongside SEO, AEO, GEO, and blogging.
Is it unlimited changes?
No. Routine text, image, and link updates are covered, along with new pages inside your plan page count. Redesigns, new sections beyond that count, and content production are scoped and quoted before work starts.
Do you manage WordPress sites too?
We maintain legacy WordPress sites at $100/month, but we usually recommend moving off it. Most of what a WordPress care plan bills for — plugin updates, theme updates, malware cleanup — does not exist on a React site.
How fast are content updates?
Routine updates are typically handled the same business day. New pages and larger layout work are scheduled and confirmed inside your plan before we start.
Is there a contract?
No long-term contract. Management is month to month, and your pricing stays at the rate you signed up at.
What happens if my site goes down?
Monitoring alerts our team immediately, day or night. Static pages continue serving from the CDN during most origin issues, so many incidents are invisible to visitors.
Do I still own my website?
Yes. You own your domain, your content, and your site. If you leave, we hand off the build and point DNS wherever you like.
What does the monthly retainer scope actually cover?
One retainer, one team: hosting, SSL, daily backups, uptime and security monitoring, framework and plugin updates on legacy sites, routine content edits, analytics upkeep, and ongoing SEO and AEO maintenance. Larger scopes are quoted flat before work starts, never billed hourly, so there are no surprise invoices at the end of a month.
What is on the maintenance, security, and update checklist?
Every month we verify backups restore, apply framework and dependency updates (plus plugin and theme patches on legacy WordPress sites), review uptime and error logs, confirm SSL and DNS health, re-check page speed and Core Web Vitals, scan for broken links and 404s, confirm forms and lead routing still deliver, and refresh schema and business details. Unpatched software is the most common way small business sites get compromised, so patching is the part we never skip.
Related services and resources
Hand us the keys
Twenty minutes on a call and we will tell you what your site needs and what it costs to keep it running.
From the desk of our team
Attributed to The Real Social Company — Founder & Lead Strategist · 23+ years
What we've actually seen
Across 200+ Columbus engagements since 2002, the businesses that win are not the ones with the prettiest site or the loudest ads — they're the ones who treat their website, SEO, and AI-search presence as a single connected system.
Where most projects go wrong
Most projects fail because the website, SEO, and content all live in different vendors' heads. By month three, nobody owns the outcome and rankings flatline.
Our take
We build, optimize, and maintain everything in-house. One team, one number to call, one set of dashboards. That's the only way we've found to keep results compounding past the 6-month mark.
Our numbers on this
Pulled from our own Columbus client engagements — not industry averages.
2002
Founded
Serving Central Ohio ever since
React
Performance-focused builds
Tested against current web-performance standards